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Auto Service Satisfaction
Sample mode - Required questions are not validated
Auto Service Satisfaction

Questions prefixed with an * are required
*1. Reason for Service (Check all that apply):
*2. Please rate your satisfaction with our service department on each of the following
ExcellentGoodAveragePoorVery PoorN/A
Ease of scheduling service
Completion of the service in the time promised
Explanation of the work performed on your vehicle
Effort of the dealership to obtain factory parts for your car? (If parts were not needed, check "N/A")
Overall performance of the person who prepared your service order
Effort to see that the service was done right
Cost of services
Explanation of charges
*3. Was your vehicle fixed right the first time?
*4. After your service visit, did someone from our dealership contact you by phone or by mail to see if you were satisfied with your overall service experience?
*5. Would you recommend our dealership to a friend or relative as a place to have their cars serviced?
*6. When you need your car serviced again in the future, will you return to our dealership?
7. Suggestions for improvement
8. Optional contact information
Name
Phone
Email Address

   

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